30th Jan: I will end up being £30 out of pocket for lace and lushes false advertising. The products claim to be adjustable. The cup sizes for a size small say they fit a cup size ‘A,B,C,D-DD’, I therefore thought that the cup sizes were adjustable, as no non-adjustable bra could possibly fit 5 different cup sizes, however, contrary to their advertising, the cup sizes are NOT adjustable in any way. The cup sizes did not fit me, and so I requested to return the items and get a refund. It took 10 days and 5 emails from me to get them to send me the returns form, which they have just sent. They do not cover postage back, and the return address is in China, which will cost me £30 to send. I feel like I have been scammed, as the product was not as advertised, and so I feel I should not have to pay for their disception. Please avoid this company.
UPDATE 3rd Feb: Hi Emma, thank you for your response. I very much appreciate the 50% refund that you have processed and look forward to receiving it. I am happy to provide pictures and continue the conversation. To do so, please could you send me an email? Many thanks
Datum van ervaring: 30 januari 2025